Refund policy
Returns, Damage & Repair Policy
Final Sale Policy
Due to the fragile, sacred nature of our statues, all sales are final. We do not accept general returns or exchanges for a change of mind once an order has shipped.
Arrived Damaged? (48-Hour Guarantee)
We take great care in packaging our statues safely. However, if your statue arrives damaged or broken in transit:
- Contact us within 48 hours of delivery at WhatsApp +91 963 3238 688.
- Include your order number and clear photos of the damaged item and original packaging.
- We will immediately ship you a replacement or repair the statue at zero cost to you.
Accidental Damage & Repair Service
We know accidents happen—a fall, a tip-over, or a chip. If your statue breaks after delivery, we offer a dedicated Statue Repair Service to help restore it:
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How it works: Email us photos of the break to receive a repair assessment.
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Cost: You cover round-trip shipping, and we will perform standard repairs for a flat fee of 1000 (or free of labor charge; you only cover shipping).
- Turnaround: Repairs typically take 7–14 business days once received.